Control TowerCQC readiness
The product

One register, from framework requirement to signed-off evidence.

Control Tower holds the whole chain of assurance in one place — the CQC framework, the questions an inspector is likely to ask, your practice’s answer to each, the policies and audits that make those answers true, and the evidence that makes them defensible. Every readiness figure traces back to a document and a person.

How it works

The chain of assurance, held end to end.

  1. 1Framework

    The CQC scope, structured

    The single assessment framework loaded as domains, quality statements and requirements — the standing spine of the register.

  2. 2Questions

    What an inspector will ask

    Each requirement carries the likely inspection questions, phrased the way they are asked on the day.

  3. 3Answers

    The practice position

    A written answer to each question, in the third-person governance register — drafted with Assist, owned by a person.

  4. 4Assurance

    Policies authored, audits run

    The practice activities that make each answer true, not just stated — policies reviewed and adopted, audits built and run.

  5. 5Evidence

    Proof, linked and dated

    The documents, audits and certificates that back each answer, linked in place and stamped with a freshness date.

  6. 6Readiness

    Challenged, then a defensible rollup

    Inspector review challenges the weak spots; the RAG state of every requirement rolls up into one figure — exportable as an inspection pack.

Readiness dashboard

See the whole practice at a glance, then drill to the gap.

The dashboard rolls up the RAG state of every requirement across the five framework domains. It is a working view, not a vanity figure — the headline percentage is only ever the sum of what is actually evidenced, and each amber or red state links straight to the requirement that needs work.

Woodlands Medical PracticeFY25 · Location 1 of 3
SafeEffectiveCaringResponsiveWell-led
Inspection readiness78%
Mock inspection in 14 days
Evidence coverage64% evidenced
Evidenced41Partial12Gap4N/A · unassessed7
Is prescribing audited at least annually, with actions tracked?Inspection-ready
Are safeguarding leads named, trained and in-date?Evidenced
Is the significant-events log reviewed and acted on?Needs evidence
Are emergency medicines within date across all sites?Inspector challenged
01Assist

AI that drafts and cites — a person who signs off.

Assist is a verb, not a chatbot. Run it against a question and it drafts an answer from your own register, cites the documents behind it, and hands it to a named reviewer. Nothing reaches your readiness figure until a person has approved it — and that approval is logged to the audit trail.

  • Grounded, cited answers — never an unsourced claim
  • Human approval logged to the audit trail as an event
  • A verb you run, not a persona you chat with
Inspection questionQ-114 · Safe

Is prescribing audited at least annually, with actions tracked?

Assist · drafted

The practice operates a safe prescribing process. Prescribing is audited annually against SOP-114; the most recent audit (March 2026) identified and tracked three actions to completion.

SOP-114 p.3Human approved
Evidence library37 documents
AUDPrescribing audit — 2026linked to 4 requirements3 mo
PDFSafeguarding policy v4linked to 6 requirements5 mo
XLSSignificant events loglinked to 2 requirementsneeds review
IMGFridge temperature loglinked to 1 requirement14 mo · stale
02Evidence library

Every document, linked to what it proves.

Audits, policies, certificates and screenshots live in one library. Each item links to the requirements it evidences and carries a freshness date, so when assurance ages past your threshold the register marks it stale — before an inspector does.

  • Link one document to many requirements at once
  • Freshness dates and automatic stale-evidence flags
  • File-type chips and source references in monospace
03Policies

Author the policies that back your answers — and prove they're current.

Write a policy in a governance editor, or let Assist draft one from your framework scope and review it as tracked changes. A draft stays in-progress — never counted as evidence — until a person has reviewed and adopted it. One policy backs many requirements at once, stays searchable to the register, and prints straight into the inspection pack.

  • Draft with Assist, review as tracked changes, adopt when ready
  • A draft is in-progress — only an adopted policy counts as evidence
  • One policy backs many requirements; print-ready for the pack
Safeguarding policyDraft · v4
Assist · drafted

The practice maintains a safeguarding policy aligned to the intercollegiate guidance. The named safeguarding lead is reviewed and confirmed annually, and all clinical staff complete level-3 training.

2 tracked changes awaiting review
In progress · not yet evidenceBacks 6 requirementsOwner · Safeguarding lead
Review the changes, then adopt to count it as evidence.Adopt & finalize
Prescribing audit · Q2 run86% · amber
12 of 14 applicable questions passed2 N/A excluded
Requirement coverage61% → 79%
This completed run becomes evidence on 3 linked requirements
RSUpdate PGD for salbutamoldue 12 Jul
JARe-check emergency drug expiryoverdue
04Audits

Run the audits that turn amber into green.

Build a reusable audit template — or have Assist draft one — and schedule it to recur. Each run scores the share of applicable questions that pass and bands it green, amber or red; N/A and unanswered are left out of the maths. A completed run becomes evidence in its own right, raising coverage on every requirement it touches, and each finding carries an owner, a due date and an overdue flag.

  • Reusable templates with scheduled, recurring runs
  • Scored on the share of applicable questions that pass, banded to RAG
  • A completed run becomes evidence and raises requirement coverage
05Inspector review

A second opinion that asks: would this survive inspection?

Inspector review reads a signed-off answer the way a CQC inspector would and pushes back — where the evidence is thin, where an audit proves the process ran once but not that it holds, what follow-up question you'd struggle to answer on the day. It only ever suggests: it raises the challenge and the action, never quietly changes your record.

  • Adversarial critique with a RAG verdict and confidence
  • Surfaces the follow-up questions before the inspector does
  • Suggest-only — every challenge lands with an owner, not a silent edit
Inspector reviewQ-114 · Safe
The approved answer

Prescribing is audited annually against SOP-114; the most recent audit identified and tracked three actions to completion.

Inspector · challenged

A single annual audit shows the process ran once — not that prescribing is safe between audits. An inspector will ask how high-risk prescribing is assured month to month.

Follow-up an inspector may ask

“Show me the last three months of high-risk prescribing checks.”

Action raisedOwner · Clinical pharmacistRe-review · 30 days
Also in the register

The rest of what a governance lead reaches for, in one place.

Risk register

A living risk register

Top-level risks seeded at onboarding and topped up on demand — always suggested for a person to accept, never applied silently.

Tasks & cadence

Owned work on a schedule

Every gap becomes an owned task, and an assurance cadence — daily, weekly, monthly — keeps overdue actions and stale evidence in view.

Export

A board pack in one click

Assemble the register, the readiness figure and the audit trail into a pack for a governance meeting or an inspector.

Multi-site

One register, many locations

Run several sites from one register — per-site scope with a group rollup; switch location or view the whole group at once.

See it against your own framework scope.

We onboard practices in small cohorts and set the register up against your real requirements. Join the waitlist and we'll be in touch before the next intake.

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