Control TowerCQC readiness
CQC readiness · GP & private healthcare

Walk into inspection with the evidence already in order.

Control Tower turns CQC preparation into a single defensible register — framework areas, the questions an inspector is likely to ask, your practice’s answers, and the evidence behind each one. Nothing scattered across shared drives. Nothing taken on trust.

Aligned to the CQC single assessment framework · Evidence-led, audit-logged

Woodlands Medical PracticeFY25 · Location 1 of 3
SafeEffectiveCaringResponsiveWell-led
Inspection readiness78%
Mock inspection in 14 days
Evidence coverage64% evidenced
Evidenced41Partial12Gap4N/A · unassessed7
Is prescribing audited at least annually, with actions tracked?Inspection-ready
Are safeguarding leads named, trained and in-date?Evidenced
Is the significant-events log reviewed and acted on?Needs evidence
Are emergency medicines within date across all sites?Inspector challenged
The problem

Readiness lives in too many places to defend under pressure.

The week before an inspection, the same scramble repeats: who owns this, where is the audit, is that policy still current. Control Tower replaces the scramble with a standing register.

Scattered

Evidence on shared drives

Audits, policies and screenshots live in folders no inspector will ever navigate — and no one is sure which version is current.

Unowned

No accountable owner

When a requirement has no name against it, gaps surface on the day rather than in the months before.

Stale

Out-of-date assurance

A policy exists, but the last audit was eighteen months ago. On paper it looks covered; under questioning it does not hold.

Reactive

The pre-inspection scramble

Readiness is rebuilt from memory each time notice arrives, instead of maintained as a standing record.

One readiness score, fully traceable

Every percentage point traces back to an answer, an owner and a document.

Readiness is a roll-up of the RAG state on every framework requirement — not a vanity figure. Drill from the headline score to the exact gap, the person accountable, and the evidence that closes it.

78%Overall readiness, rolled up from every requirement
4Open gaps flagged as likely inspection challenges
≤12moFreshness threshold before evidence is marked stale
Safe · domain rollup12 requirements
Safe prescribing process operated and auditedSOP-114 · 3mo
Safeguarding leads trained and in-dateCERT · 5mo
Significant events reviewed with actions trackedneeds evidence
Emergency medicines in date across all siteschallenged
What’s inside

Five tools doing the work you currently do by hand.

01Assist

Draft answers and find evidence, grounded in your own record.

Assist works from the material already in your register — it drafts an answer to an inspection question, surfaces the documents that support it, and cites each source. Every output is reviewed and signed off by a person before it counts.

  • Grounded, cited answers — never an unsourced claim
  • Human approval logged to the audit trail
  • A verb you run, not a chatbot you talk to
Inspection questionQ-114 · Safe

Is prescribing audited at least annually, with actions tracked?

Assist · drafted

The practice operates a safe prescribing process. Prescribing is audited annually against SOP-114; the most recent audit (March 2026) identified and tracked three actions to completion.

SOP-114 p.3Human approved
02Evidence library

One library, every document linked to what it proves.

Audits, policies, certificates and screenshots live in a single library, each linked to the requirements it evidences and stamped with a freshness date. When evidence ages past your threshold, the register marks it stale before an inspector does.

  • Link one document to many requirements
  • Freshness dates and stale-evidence flags
  • File-type chips and source references in monospace
Evidence library37 documents
AUDPrescribing audit — 2026linked to 4 requirements3 mo
PDFSafeguarding policy v4linked to 6 requirements5 mo
XLSSignificant events loglinked to 2 requirementsneeds review
IMGFridge temperature loglinked to 1 requirement14 mo · stale
03Policies

Author the policies that back your answers — and keep them current.

Write a policy in a governance editor or let Assist draft one, then review it as tracked changes and adopt it. A draft counts as in-progress — never evidence — until a person signs it off, and one policy backs many requirements at once.

  • Draft with Assist, review as tracked changes, adopt when ready
  • A draft is in-progress — only an adopted policy is evidence
  • One policy backs many requirements; print-ready for the pack
Safeguarding policyDraft · v4
Assist · drafted

The practice maintains a safeguarding policy aligned to the intercollegiate guidance. The named safeguarding lead is reviewed and confirmed annually, and all clinical staff complete level-3 training.

2 tracked changes awaiting review
In progress · not yet evidenceBacks 6 requirementsOwner · Safeguarding lead
Review the changes, then adopt to count it as evidence.Adopt & finalize
Prescribing audit · Q2 run86% · amber
12 of 14 applicable questions passed2 N/A excluded
Requirement coverage61% → 79%
This completed run becomes evidence on 3 linked requirements
RSUpdate PGD for salbutamoldue 12 Jul
JARe-check emergency drug expiryoverdue
04Audits

Run the audits that turn amber into green.

Build and run the recurring audits that assurance depends on — prescribing, infection control, safeguarding — and watch each completed run raise the coverage on the requirements it touches. Actions carry owners and due dates.

  • Reusable audit templates with scheduled runs
  • Completed runs raise requirement coverage
  • Actions with owners, due dates and overdue flags
05Inspector review

A second opinion that asks: would this survive inspection?

Inspector review reads a signed-off answer the way a CQC inspector would and pushes back — where the evidence is thin, where an audit proves the process ran once but not that it holds, what follow-up question you'd struggle to answer on the day. It only ever suggests: it raises the challenge and the action, never quietly changes your record.

  • Adversarial critique with a RAG verdict and confidence
  • Surfaces the follow-up questions before the inspector does
  • Suggest-only — every challenge lands with an owner, not a silent edit
Inspector reviewQ-114 · Safe
The approved answer

Prescribing is audited annually against SOP-114; the most recent audit identified and tracked three actions to completion.

Inspector · challenged

A single annual audit shows the process ran once — not that prescribing is safe between audits. An inspector will ask how high-risk prescribing is assured month to month.

Follow-up an inspector may ask

“Show me the last three months of high-risk prescribing checks.”

Action raisedOwner · Clinical pharmacistRe-review · 30 days
Early access

Join the waitlist for the next onboarding cohort.

We onboard practices in small cohorts so each register is set up against your real framework scope. Tell us about your practice and we’ll be in touch before the next intake.

  • Set up against your real CQC framework scope
  • A guided onboarding, not a login and good luck
  • No card required to join the list

We use your details only to manage waitlist onboarding. See how we handle data on the Security page.